Privacy Policy

ASERVICE ENGINEERING CO., LTD., head office at 3/42 Sirirut Road, Nai Mueang, Mueang Surin, Surin 32000, Thailand, is the data controller for information received through this website.

For privacy matters, contact [email protected] or +66 89 722 3553 and use the subject “PDPA / Privacy Request”.

This policy applies to website use, site-survey forms, linked contact channels and information related to enquiries, project assessment or services.

When you interact through external services such as LINE or Google Maps, some processing may also be governed by the provider’s policies.

• Contact details such as name, phone number, email and province
• Site and project information such as property type, interests, approximate electricity bill, daytime/nighttime usage ratio and submitted messages
• Source data such as form page, language, referrer and UTM parameters where available
• Technical and security information such as cookie preferences and information used to prevent spam or abnormal use

Most information is provided directly when you submit a form, call, email or start a LINE conversation, together with technical information generated during website use.

The company will apply the legal basis appropriate to the activity, such as steps requested before entering into a contract, performance of a contract, legitimate interests or consent where required.

• Respond, arrange a survey, understand the requirement and make an initial assessment
• Prepare proposals, coordinate and take steps connected with services
• Maintain security, prevent spam and keep the website available
• Use analytics or marketing only when enabled and supported by the appropriate legal basis/consent

The company may use providers needed to operate the website and handle leads, such as hosting, security, storage, form-processing and internal notification services.

Information may be disclosed where required by law, by a competent authority, to protect rights or to manage disputes.

Where cross-border transfer occurs, the company will follow applicable requirements and use appropriate safeguards.

The company retains data only as long as necessary, taking into account enquiry follow-up, quotation and service cycles, accounting or legal obligations, limitation periods and claims.

When information is no longer necessary, the company will delete, destroy or anonymise it as appropriate. Exact periods may vary by data type and relationship with the company.

The company uses appropriate technical and organisational measures to limit access, prevent unauthorised use and reduce the risk of loss, alteration or inappropriate disclosure.

Internet transmission cannot be guaranteed completely secure, so unnecessary sensitive information should not be sent through general message fields.

• Request access to and a copy of personal data, subject to applicable law
• Request correction of inaccurate or outdated information
• Request deletion, destruction or anonymisation where conditions are met
• Request restriction or object to processing where applicable
• Request data portability where applicable
• Withdraw consent where processing relies on consent
• Lodge a complaint with the Personal Data Protection Committee where you believe processing is unlawful

Send a request to [email protected] with enough information for the company to identify the request and verify identity. Additional information may be requested where necessary.

The company will handle the request within applicable legal timeframes and explain any lawful restriction.

The website uses cookies and similar technologies to remember language and consent and may use spam protection, maps or analytics when enabled. See the Cookie Policy for details.

The company may update this policy when services, technology, providers or legal requirements change. The latest revision date will be shown on this page.